Effective date: October 30, 2025
These terms govern your relationship with FitCore Elite when you engage our personal training services or interact with our website. By scheduling consultations, purchasing training packages, or using our digital platforms, you accept these conditions in their entirety.
If specific provisions seem unclear or you disagree with certain terms, contact us before proceeding. We're happy to clarify expectations and discuss concerns, but continuing to use our services after reviewing this document indicates your binding acceptance.
FitCore Elite provides personalized fitness training, nutritional guidance, and performance coaching services. Our programs involve one-on-one sessions, customized workout protocols, dietary recommendations, and ongoing progress assessments tailored to individual client needs.
Training occurs at our facility located at C. de Méndez Álvaro, 61, Arganzuela, 28045 Madrid, Spain, unless alternative arrangements are explicitly agreed upon in writing. Session duration, frequency, and specific programming details vary based on the package you select.
We design programs using evidence-based methodologies informed by exercise science research. However, fitness outcomes depend heavily on factors outside our control—your adherence to protocols, genetic predispositions, lifestyle habits, stress management, sleep quality, and pre-existing health conditions all influence results significantly.
Engaging in structured exercise programs carries inherent physical risks. You acknowledge these risks and confirm you're physically capable of participating in demanding training activities.
Before beginning any program, you must disclose all relevant medical conditions, injuries, surgeries, medications, and physical limitations. Concealing health information that could affect exercise safety violates these terms and releases us from liability for resulting complications.
We strongly recommend obtaining medical clearance from qualified healthcare providers before starting training, especially if you have cardiovascular conditions, metabolic disorders, orthopedic issues, or take medications affecting exercise response. We reserve the right to require medical authorization before accepting certain clients.
Successful outcomes require active participation beyond scheduled sessions. You're expected to follow prescribed protocols between appointments, maintain honest communication about adherence challenges, report unusual physical responses promptly, and approach training with genuine commitment.
Arriving on time for scheduled sessions respects everyone's time investment. Excessive lateness—more than 15 minutes—may result in shortened sessions with full payment still required. Repeated tardiness could lead to service termination.
Our training environment demands mutual respect. Disruptive behavior, inappropriate conduct toward staff, or failure to maintain basic hygiene standards provides grounds for immediate service termination without refunds.
Training packages require payment before services commence. We accept bank transfers, credit cards, and direct debit arrangements. Monthly packages automatically renew unless you provide written cancellation notice at least seven days before the next billing cycle.
Prices listed on our website reflect current rates but may change with reasonable advance notice for future purchases. Existing contracts honor originally agreed pricing for their duration.
Late payments incur administrative fees and may result in suspended access to services until accounts reach current status. Persistent payment issues terminate the client relationship, with outstanding balances sent to collections if necessary.
Life happens, and schedule adjustments sometimes become necessary. We accommodate cancellations and rescheduling requests made at least 24 hours before scheduled appointments. Notify us via phone, email, or text message to avoid losing that session.
Cancellations with less than 24 hours notice, or simply not showing up, forfeit that session without makeup opportunities or refunds. Medical emergencies and family crises receive case-by-case consideration with appropriate documentation.
If we need to cancel sessions due to illness, facility issues, or scheduling conflicts, we either reschedule at mutually convenient times or credit your account for unused sessions. We don't provide monetary refunds for our cancellations unless you specifically request account closure.
Either party may terminate the training relationship at any time. Clients must provide written notice—email suffices—specifying their last desired session date. We process refunds for pre-paid unused sessions on a prorated basis, minus a 20% administrative fee covering program design and setup costs.
We reserve the right to terminate service relationships when clients consistently fail to follow prescribed protocols, demonstrate poor adherence undermining program effectiveness, exhibit disrespectful behavior, or have undisclosed medical conditions making continued training unsafe.
Monthly recurring packages require 30 days written notice for cancellation. Without proper notice, you remain financially responsible for the subsequent month's fees even if you stop attending sessions.
We cannot guarantee specific fitness outcomes because too many variables exist outside our control. Your genetics, metabolic rate, hormonal profile, adherence consistency, sleep quality, stress levels, and dozens of other factors all influence results.
We guarantee that programming will follow established exercise science principles, sessions will provide full professional attention, and guidance will reflect current evidence-based practices. Beyond that, your results depend primarily on your commitment and biological individuality.
Testimonials and transformation photos on our website represent actual client experiences but don't indicate typical results. Some individuals respond exceptionally well to training while others progress more gradually despite equivalent effort.
Physical training involves inherent injury risks. While we implement safety protocols and proper exercise progressions, accidents occasionally occur. By participating, you accept these risks and waive claims against FitCore Elite for injuries arising during or after training sessions.
This waiver doesn't cover gross negligence or intentional harm. If we recklessly disregard your safety or deliberately cause injury, normal legal protections apply. But typical exercise-related strains, sprains, or soreness don't constitute grounds for claims.
Our maximum financial liability for any claim never exceeds the total amount you've paid us in the preceding twelve months. We aren't responsible for indirect damages, lost income, or consequential losses regardless of the underlying issue.
Training programs, nutritional protocols, educational materials, and all other content we create remain our intellectual property. You may use these resources for personal fitness applications but cannot reproduce, distribute, or commercialize our materials without explicit written permission.
If you share our content on social media or with friends, appropriate attribution is appreciated. Passing off our programming as your own creation, especially for commercial purposes, violates intellectual property rights and terminates our relationship.
Information you share during consultations and training remains confidential except where disclosure is legally required or you provide explicit permission. We don't discuss your health details, progress, or personal circumstances with third parties without authorization.
This confidentiality flows both directions. We expect you to keep coaching methodologies, program design details, and business practices confidential. While you can certainly tell friends you train with us, disclosing proprietary techniques to competing trainers violates these terms.
Occasionally we photograph training sessions for educational purposes, social media content, or marketing materials. We always request explicit permission before using identifiable images publicly and honor all refusals without negative consequences for our relationship.
If you provide testimonials or progress photos for marketing use, you grant us perpetual rights to display this content across various platforms. You can request removal at any time, and we'll comply within 30 days, though content already distributed widely may persist in some locations.
Our website provides information about services, training philosophy, and contact methods. You may browse freely but cannot attempt unauthorized access to restricted areas, transmit malicious code, scrape content systematically, or engage in activities disrupting normal operations.
Information on our website is provided for general knowledge and shouldn't substitute personalized professional advice. Don't start exercise programs or make dietary changes based solely on website content without appropriate individual assessment.
If conflicts arise regarding these terms or service quality, let's resolve them through direct communication first. Most disagreements stem from misunderstandings that frank conversation can clarify quickly.
When informal resolution fails, we agree to pursue mediation before litigation. Both parties share mediation costs equally. If mediation doesn't resolve the dispute, litigation proceeds under Spanish law in Madrid courts.
If any provision in these terms is deemed unenforceable by courts, that specific clause is removed while remaining provisions stay fully effective. We wouldn't want a single problematic sentence invalidating the entire agreement.
We periodically update these terms to reflect service evolution, legal requirement changes, or business practice adjustments. Material changes are communicated via email to active clients before taking effect.
Continued use of services after term modifications constitutes acceptance. If updated terms are unacceptable, you may terminate our relationship under the standard cancellation provisions outlined earlier in this document.
Questions about these terms should be directed to coach@gamearcx.com or +34 919 894 885. We maintain an open dialogue with clients and prefer clarifying expectations proactively rather than dealing with misunderstandings retrospectively.
Our physical location is C. de Méndez Álvaro, 61, Arganzuela, 28045 Madrid, Spain. You're welcome to discuss concerns in person during business hours.