Last updated: October 30, 2025
Your privacy matters significantly to us at FitCore Elite. This document explains how we collect, process, store, and protect personal information you provide when engaging with our training services. We operate under European Union General Data Protection Regulation standards, ensuring your data receives appropriate safeguarding.
Understanding how organizations handle your information shouldn't require legal expertise. This policy uses straightforward language to describe our data practices, though certain technical terms remain necessary for precision.
FitCore Elite operates as the data controller for information collected through our services. Our registered address is C. de Méndez Álvaro, 61, Arganzuela, 28045 Madrid, Spain. For privacy-related inquiries, contact us at coach@gamearcx.com or call +34 919 894 885.
When you inquire about training services, we collect your name, email address, phone number, and any fitness-related information you voluntarily provide. This typically includes training history, injury background, current fitness level, and specific goals you're pursuing.
Active clients provide additional health data necessary for program design—medical conditions affecting exercise selection, medication influencing metabolic responses, dietary restrictions, and lifestyle factors impacting training capacity. We also track progress metrics like body composition measurements, strength benchmarks, and performance indicators.
Our website automatically collects technical information including IP addresses, browser types, device identifiers, and page interaction patterns. This data helps us improve site functionality and understand how visitors navigate our content.
Personal data serves specific legitimate purposes within our business operations. We use contact information to respond to inquiries, schedule consultations, send appointment reminders, and maintain ongoing communication about your training program.
Health and fitness data directly informs program design decisions. Your injury history determines exercise modifications, your training background influences intensity progression, and your goals shape programming emphasis. Progress tracking data allows us to evaluate protocol effectiveness and make evidence-based adjustments.
We analyze aggregated anonymous data to identify trends in client outcomes, assess which programming approaches produce optimal results, and refine our coaching methodologies. Individual identities remain protected in this analytical work.
We process personal data under several legal frameworks depending on context. When you become a client, contractual necessity justifies data processing—we literally cannot deliver personalized training services without understanding your physical condition and goals.
Your explicit consent authorizes us to collect sensitive health information. We obtain this consent through clear opt-in mechanisms before gathering medical data. You maintain the right to withdraw consent at any time, though this may limit our ability to provide certain services.
Legitimate business interests support processing for service improvement, fraud prevention, and operational efficiency. We balance these interests against your privacy rights, never processing data in ways you'd reasonably find unexpected or intrusive.
We don't sell, rent, or trade personal information to third parties for marketing purposes. Client data remains confidential except in specific circumstances outlined here.
Certain service providers access limited data to support our operations. Payment processors handle transaction information, email platforms manage communication delivery, and scheduling software stores appointment data. These vendors operate under strict contractual obligations protecting your information.
Legal obligations may require disclosure to authorities. We comply with valid court orders, regulatory investigations, and legitimate law enforcement requests. Before disclosing data, we verify request legitimacy and limit information shared to what's legally required.
If FitCore Elite merges with another organization or sells business assets, client data may transfer to the acquiring entity. We'd notify affected individuals and ensure the new controller maintains equivalent privacy protections.
Client information resides on secure servers with encryption protecting data both in transit and at rest. We implement access controls ensuring only authorized personnel view sensitive information, with separate permission levels based on job responsibilities.
Physical records containing personal data stay in locked storage with restricted access. We maintain retention schedules determining how long different information types remain on file—active client records persist throughout our relationship plus seven years for legal compliance, while inquiry forms from non-clients are deleted after two years.
Despite robust security measures, no system achieves perfect invulnerability. We monitor for suspicious activity, maintain incident response protocols, and would notify affected individuals promptly if a breach occurred.
European data protection law grants you substantial control over personal information. You can request access to all data we hold about you, receiving a comprehensive copy in machine-readable format. This portability right lets you transfer information to other service providers.
If collected data contains errors, you can demand corrections. When information becomes outdated or irrelevant, you may request deletion, though certain legal obligations might require continued retention in specific cases.
You can object to processing based on legitimate interests or restrict how we use your data while we investigate concerns. These rights aren't absolute—we'll explain if legal requirements prevent full compliance.
To exercise these rights, email coach@gamearcx.com with specific details about your request. We respond within 30 days, though complex requests might require additional time with advance notice of the extension.
Our website uses cookies—small text files stored on your device—to remember preferences, analyze traffic patterns, and enhance functionality. Essential cookies enable core features like secure areas and shopping cart persistence.
Analytics cookies help us understand visitor behavior without identifying individuals. We use this aggregated data to improve content organization and identify which information proves most valuable to prospective clients.
You control cookie acceptance through browser settings. Disabling certain cookies may limit website functionality, though essential features remain accessible. Our separate Cookie Policy provides detailed information about specific cookies we deploy.
Our website occasionally links to external resources we find valuable for clients—research publications, nutrition databases, or exercise demonstration videos. We don't control these third-party sites and aren't responsible for their privacy practices. Review their policies independently before sharing personal information.
Our services target adults aged 18 and older. We don't knowingly collect information from minors. If you believe we've inadvertently gathered data about someone under 18, contact us immediately for deletion.
Client data primarily stays within the European Union. If circumstances require transferring information outside the EU, we implement appropriate safeguards like standard contractual clauses ensuring equivalent protection standards.
Privacy regulations evolve, and our practices may adjust to reflect legal changes or business developments. We update this policy when material changes occur, posting the revised version on our website with a new "last updated" date.
Significant changes affecting how we handle existing client data trigger direct notification via email. Continued use of our services after policy updates constitutes acceptance of the modifications.
If you believe we've mishandled your personal information, please contact us first so we can address concerns directly. When internal resolution proves unsatisfactory, you can lodge complaints with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) or your local supervisory authority.
Questions about this privacy policy or our data practices should be directed to coach@gamearcx.com or by calling +34 919 894 885. We're also available at our physical location: C. de Méndez Álvaro, 61, Arganzuela, 28045 Madrid, Spain.